Frequently asked questions | Artsupp

Help

Artsupp brings together art institutions in a single web space which promotes and supports their activities. Through their profiles you will be updated on all their news.

For more information on Artsupp see the FAQs below.

Account

Who can register on Artsupp?

The enrollment to su Artsupp is reserved to all individuals who are 18 years old and to any legal entity, such as companies, associations, foundations and public bodies.

How do I register?

If you have a Facebook or Gmail account, you can log in using your credentials. Alternatively, you can register by following the classic procedure, which involves filling out the registration form with your personal data and confirming the account through a verification link sent via E-Mail.

Are there any registration fees?

The subscription to Artsupp, the use and management of your account are totally free.

I forgot the password

You can retrieve the password to access your account and set a new one by simply clicking on ‘Forgot your password?’ on the login page. In the event that the problem is not solved, you can request assistance from our technical support from the Contact us section.

Profile Management

How do I access the sections of my Profile?

After logging into Artsupp, each user can use the drop-down menu on the top right hand side of each page to quickly access all sections of their account, such as the profile and settings.

Who can see my profile?

The data displayed in the personal profile are public and therefore visible to everyone. You can decide to make some of your activities private or the whole profile private in the 'Settings' section.

What information do other users see if my profile is public?

The information requested to the user for the compilation of his profile is name, user name, image, city and biography."

Is it possible to change notifications?

Notifications can be changed in the 'Settings' panel.

How can you check the status of your activities on Artsupp?

In the 'Settings' panel you can check the account activity history with all the details and specifications.

Notifications

To report any violation of the 'Terms and Conditions' you can access this page and fill out the form. We will contact you as soon as possible.